Job Summary:

The Accounts Receivable and Collector is responsible for managing incoming payments, ensuring timely collection of outstanding balances, and maintaining accurate financial records. This role involves interacting with clients, resolving billing discrepancies, and supporting the company’s financial goals by ensuring efficient cash flow.

Key Responsibilities:

Accounts Receivable Management:

Generate and send invoices to clients.

Record and reconcile incoming payments in the accounting system.

Maintain accurate and up- to- date customer payment records.

Collections:

Monitor accounts to identify overdue payments.

Communicate with customers to remind them of due payments.

Negotiate payment terms and set up payment plans when necessary.

Resolve billing and payment discrepancies by coordinating with internal teams and customers.

Reporting:

Prepare and present accounts receivable aging reports.

Provide regular updates on collection efforts and outstanding balances.

Compliance and Documentation:

Ensure compliance with company policies and relevant regulations.

Maintain thorough documentation of collection activities and customer interactions.

Collaboration:

Work closely with the finance team to improve collection processes and efficiency.

Liaise with the sales team to address customer account issues promptly.

Qualifications and Skills:

Education:

Bachelor’s degree in Accounting, Finance, or a related field (preferred).

Experience:

2- 4 years of experience in accounts receivable, collections, or a similar role.

Technical Skills:

Proficiency in accounting software (e.g., QuickBooks, SAP, or Oracle).

Strong knowledge of MS Excel and financial reporting tools.

Soft Skills:

Excellent communication and negotiation skills.

Strong attention to detail and organizational skills.

Ability to work independently and handle stressful situations.

Other Requirements:

Knowledge of credit and collections best practices.

Familiarity with applicable laws and regulations (e.g., Fair Debt Collection Practices Act).

Work Environment:

Office- based or hybrid setup, depending on company policies.

May involve occasional travel for meetings or collections, if required.

Performance Metrics:

Reduction in accounts receivable aging.

Percentage of collections achieved within the payment terms.

Accuracy of financial records and reporting.