This position is responsible for daily collection follow- up with the customers to collect the invoices and ensures coordination with the collector’s team regarding the payments and collecting it on time.

Key Responsibilities –

• Leading and managing the process of entire Collections of Account Receivables for International, Corporate & SMB Customers

• Providing necessary support to the team regarding collections issues, resolve customers’ discrepancies related to invoicing and payments.

• Responsible for monitoring and maintaining customer collections and Accounts Receivable ledger

• Effective Communications and follow ups with customers and internally with Sales Account Managers and Service Delivery Unit for Customer payments

• Reconcile customer disputes as they pertain to payment of outstanding balances that are due

• Validating invoices in line with customer contracts using Contract Management System

• Tracking of Customer Contracts for validity and expiry of contracts through Contract management system by keeping Sales Account Managers in loop

• Providing discount benefits policy and recommendations for customers, based on the customer payment terms and trends

• Auditing Suppliers / International Carrier Partners Accounts payables and escalation in case account payables exceeds set credit terms

• Weekly and monthly reporting and analysis on cash collections

Job Requirements -

• Bilingual (Preferably Arabs)

• Bachelor's degree in finance / accounting or related.

• Preparing reports for managers on request.

• Updated on knowledge in their field of expertise.

• Ability to work independently.

• Any report required by external auditor/management.

Experience:

• 3 - 5 years or more of experience in the same position or field.

Job Competencies / Skills:

• Problem Solving skills

• Verbal and written communication skills

• Interpersonal and negotiating skills

• Detail Oriented

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