Job Title:

Insurance Brokerage Manager / Officer

Job Purpose:

To manage and coordinate insurance brokerage operations between clients and insurance companies, ensuring the best possible insurance coverage and terms in compliance with the regulations of the Insurance Regulatory Unit – Kuwait.

Main Duties and Responsibilities:

1. Insurance Company Relations

• Negotiate with insurance companies to obtain the best rates and terms.

• Follow up on policy issuance, renewals, and amendments.

• Handle and monitor insurance claims until final settlement.

• Maintain strong professional relationships with insurance representatives.

2. Client Service

• Provide insurance consultations and assess client needs.

• Prepare and compare insurance quotations and recommend the best options.

• Ensure customer satisfaction and maintain long- term client relationships.

• Support clients throughout the policy lifecycle (issuance, renewal, and claims).

3. Internal Management

• Supervise and guide brokerage staff and coordinate daily operations.

• Prepare monthly and annual performance and sales reports.

• Follow up on premium collections and commission settlements.

• Ensure compliance with company policies and internal controls.

4. Compliance and Regulations

• Adhere to all laws and regulations set by the Insurance Regulatory Unit in Kuwait.

• Maintain accurate and up- to- date client and policy records.

• Ensure timely renewal of company licenses and approvals.

• Implement anti–money laundering (AML) and governance policies.

5. Marketing and Business Development

• Identify new business opportunities and potential clients.

• Develop marketing strategies to expand the client base.

• Promote company services through various channels.

• Build partnerships and maintain corporate relationships.

Qualifications and Experience:

• Bachelor’s degree in business administration, Insurance, or Finance.

• 10–15 years of experience in insurance or brokerage field.

• Strong knowledge of insurance products and policies.

• Excellent communication and negotiation skills.

• Proficiency in MS Office and CRM systems.

• Fluency in both Arabic and English.

To contact us, (WhatsApp only)

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