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IT Technical Support Wanted in Kuwait

Posted: 03-03-2020
Place: Shuwaikh
Job Description:
Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems.
Actively update, maintain and monitor all aspects of computer networks.
Install and configure computer systems and applications within the company.
Respond to customer inquiries and assist in troubleshooting and resolving challenges.
Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.
Assist management in creating training materials pertaining to computer troubleshooting and usage.
Act as the initial point of contact for all computer and system related concerns from clients or other employees.
Organize and file documentation pertaining to warranties and instructional guides for computer hardware.
Desired Skills:
* 2 - 4 Years' experience in a similar role.
* Degree in electronics / computer engineering.
* Excellent working knowledge of Windows Desktop and Server OS.
* Basic networking skills
* IT Hardware troubleshooting skills
* Secure data communication skills
* Knowledge of Windows administration
* Flexibility to work various shifts
* A Windows or Networking certification is an added advantage.
* Basic working knowledge in SQL/Sybase is an advantage.
* With Kuwait Driving License and car
* Immediate joining preferred
Interested person kindly

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