Job description:

Job Responsibilities:

Answering and directing incoming phone calls promptly and professionally.

Keeping up- to- date with the company’s services, products, and promotions to effectively assist and encourage clients.

Attending queries and notifying appropriate personnel of visitor arrivals.

Coordinating mail distribution and handling incoming and outgoing courier services.

Handling client inquiries through phone calls, WhatsApp, and social media platforms professionally and efficiently.

Other front desk reception duties such as providing information about the company and its services, and directing visitors to the appropriate individuals or departments.

Qualifications & Requirements:

Previous experience in the medical sector or in a similar role is preferred.

Knowledge of medical terminology and experience in medical office or clinic settings.

Ability to maintain patient and client confidentiality.

Strong organizational, multitasking, and attention to detail skills.

Excellent interpersonal, communication, and customer service skills.

Ability to work flexible shifts