About Us:

We are a leading service center specializing in the repair and maintenance of electronics, large appliances, small appliances, and air conditioning units. Our commitment to delivering exceptional service has established us as a trusted name in the industry.

Job Summary:

1- We are seeking a highly skilled and motivated Technical Analyst to join our team.

2- The ideal candidate will have a strong background in analytics with technical expertise in spare parts for electronics

and appliances.

3- This role involves trend analysis, suggesting alternative solutions and parts for technicians,and applying deep knowledge of electronics spare parts to improve operational efficiency.

Key Responsibilities:

- Trend Analysis: Analyze data related to spare parts usage, repair frequencies, and service requests to

identify patterns and trends.

- Alternative Solutions: Evaluate and recommend alternative spare parts or solutions to technicians to enhance repair processes and customer satisfaction.

- Technical Knowledge: Utilize comprehensive knowledge of electronics and appliance spare parts to assist in problem- solving and decision- making.

Reporting: Generate and present detailed reports on spare parts performance, inventory levels, and potential areas for improvement.

- Collaboration: Work closely with technicians, procurement teams, and other stakeholders to ensure optimal parts availability and service quality.

- Inventory Management: Monitor and manage inventory levels, ensuring the availability of essential parts

and minimizing downtime.

Qualifications:

- Education: University degree in Engineering, Electronics, or a related field.A Master’s degree is a plus.

- Experience: Proven experience in a similar role with a strong focus on technical analysis and spare parts management