Job Duties and Responsibilities

Assist customers/clients in travel reservations, finding.

Appropriate travel package, charges, transfers, and cancellation.

Follow up with the customer from the travel source date til the.

Customer reaches his/her destination

Take customer calls and provide accurate, satisfactory answers.

To their queries and concerns by a variety of communication.

Channels that could include voice, email, or chat.

Handles tasks like Planning, arranging, describing, and selling.

Promotional travel incentives and itinerary tour packages by.

Various travel carriers

Provides customers with publications and brochures that.

Contains travel information, like local customs, and foreign.

Country regulations

Responsible for booking international reservations for air travel,

Hotel and car rentals and other important services in a new.

Country.

Provides customers with publications and brochures that.

Contains travel information, like local customs, and foreign.

Country regulations

Provides information to the customer on the mode of.

Transportation, financial considerations, travel dates, and.

Accommodations required

Handles customer queries and provides alternatives for.

Customer travel in cases of emergency situations.

Creates and maintains service contracts for group and.

Individual travels

Updates rules, regulations, and current affairs on airline and.

Other services

Builds new client relationships as well as maintains the existing.

One through effective service

Offers travel packages and travel products to customers and.

Ask for feedback once they complete their tour with us.

Skills Required

High school diploma or degree required with Travel course or.

Diploma is an advantage

IATA Certification or GDS Certification. Galileo system.

experience is a must

Should be bilingual. Arabic and English are a must.

Sociable with excellent customer care skills.

Advance knowledge of money exchange is a plus.

Excellent communication (Written and Oral) with Interpersonal.

Skills.

Proficiency in MS Office and articulate with strong attention to detail.

Ability to prioritize multiple tasks and anticipate potential problems.

Dynamic, Hardworking, and flexible to any working hours.

For candidates who are located in kuwait and can join immediately.

Candidates can drop your cv in

Contact us: +

Whats App: +919854337777